Return Policy - Physical Delivery Items:

If you return the product to the vendor within ten days of receipt, you will get your money back.

Return Policy - Digital Delivery Items:

All digital delivery good sales including but not limiting to gift cards, gift codes, and non-physical goods, are final. For security and fraud purposes, we can not accept returns or exchanges for digital delivery goods and we do not offer any implied or explicit guarantees in regards to the quality of the digital delivery goods.

Benja Privacy Policy

Last Updated: October 15, 2019

SCOPE

This Privacy Policy applies to personal information processed by Benja Incorporated (“Benja,” “we,” “us,” and “our”)in the course of our business, as collected from our website, our mobile and web application, and our related online and offline offerings (collectively, the “Services”).

PERSONAL INFORMATION WE COLLECT 

When you use our Services, we may collect the following categories of personal information:

Information You Provide to Us

Profile Information and Interests. When you download and install our mobile application, you may provide information about yourself and your interests. This information includes, but is not limited to, your gender, shirt size, pants size, shoe size, and what sort of things you are looking to purchase.  

Order Information. If you place an order via the Services, we will collect information associated with the transaction. For example, we will collect your name, email address, the items you purchase, your shipping address, and payment card information. Any payments made via the Services are processed by Stripe and we do not directly collect, store, or maintain any payment card information provided. You can read Stripe’s Privacy Policy at: https://stripe.com/privacy

Communications with Us. We may collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, inquire about becoming a network, brand, or publisher, sign up for our newsletter, or otherwise communicate with us.

Customer Service and Support. If you call or otherwise interact with Benja’s customer service and support, we may collect the information you provide to our representatives. In addition, we may record telephone calls between you and our representatives for training and quality assurance purposes.  

Interactive Features. Benja may offer interactive features such as commenting functionalities, forums, chat services, and social media pages. Benja and other individuals who use our Services may collect the information you submit or make available through these interactive features. Any information shared on the public sections of these channels will be considered “public” and will not be subject to the privacy protections referenced herein. By using these interactive features, you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.

Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information. 

Conferences, Trade Shows, and other Events. We may attend conferences, trade shows, and other events where we collect personal information from individuals who interact with or express an interest in Benja and/or the Services. If you provide us with any information at one of these events, we will use it for the purposes for which it was collected.

Information We Collect Through Your Use of the Services

We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (including inferred location based off of your IP address), Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, information about how you interact with the Services, including the frequency and duration of your activities, and other information about how you use the Services.  Information we collect may be associated with accounts and other devices.

Cookies, Pixel Tags/Web Beacons, and Analytics Information. We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your device that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.

  • Cookies.  Cookies are small text files placed in device browsers to store their preferences.  Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.

  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects information about engagement on the Services.  The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Analytics. We may also use Google Analytics and other service providers to collect and process analytics information on our Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the website by going to http://tools.google.com/dlpage/gaoptout.

Information from Other Sources

We may obtain information about you from other sources, including through third-party services and other organizations. For example, if you access or use our Services through a third-party application, such as a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings. 

HOW WE USE YOUR INFORMATION. 

We process personal information for a variety of business purposes, including: 

To provide the Services or Information Requested.

  • Fulfill our contract with you; 

  • Manage your information;

  • Process payment card and/or other financial information to facilitate your use of the Services;

  • Respond to questions, comments, and other requests;

  • Provide access to certain areas, functionalities, and features of our Services; and

  • Answer requests for customer or technical support. 

Administrative Purposes.

  • Pursue legitimate business interests, such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention; 

  • Measure interest and engagement in the Services;

  • Develop of new products and services; 

  • Improve our products and Services; 

  • Ensure internal quality control and safety;

  • Verify individual identity;

  • Carry out audits; 

  • Communicate with you about activities on the Services and changes to our agreements;

  • Prevent and prosecute potentially prohibited or illegal activities; 

  • Enforce our agreements; and 

  • Comply with our legal obligations. 

Marketing Our Products and Services. We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. 

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth below. 

De-identified and Aggregated Information Use. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, de-identified or aggregated trends, reports, or statistics, or other analyses we create. De-identified and aggregated information is not personal information, and we may use and disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.

Sharing Content with Friends or Colleagues. Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.

Technologies. We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies to automatically collect information through the Services. Our uses of such Technologies fall into the following general categories:

  • Operationally Necessary. This includes Technologies that allow you access to our Services that are required to identify irregular behavior, prevent fraudulent activity and improve security or that allow you to make use of our functions;

  • Performance Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how our visitors use the Services;

  • Functionality Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services and keeping track of your specified preferences or past pages viewed;

  • Advertising or Targeting Related. We may use first-party or third-party Technologies to develop and deliver content, including ads relevant to your interests, on our Services or on third-party services. 

Consent. Benja may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

HOW WE DISCLOSE YOUR INFORMATION. 

Merchant of Record. The inventory displayed on our Services is held and shipped to you by a third-party merchant of record. In order to complete a transaction you have requested, we will share relevant details with the merchant of record so that it may fulfill your order (e.g., name, email address, tokenized payment information processed via Stripe, shipping address and order details). Please note that once we share your transaction information with the merchant of record, it will be subject to that organization’s privacy policy. We are not responsible for the privacy or security practices of any merchant of record.

Service Providers. We may share any personal information we collect about you with our third-party service providers. The types of service providers to whom we entrust personal information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) marketing and advertising; (iv) payment processing; (v) customer service activities; and (vi) the provision IT and related services. 

Affiliates. We may share personal information with our affiliated entities.

Business Partners. We may provide personal information to business partners to provide you with a product or service you have requested. We may also provide personal information to business partners with whom we jointly offer products or services. 

Interest-Based or Personalized Advertising. Through our Services, Benja may allow third-party advertising partners to set Technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit third party services within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.” If you prefer not to share your personal information with third party advertising partners, you may follow the instructions below. 

APIs and Software Development Kits. We may use third party APIs and software development kits (“SDKs”) as part of the functionality of our Services. APIs and SDKs may allow third parties including advertising partners to collect your personal information to provide content that is more relevant to you. For more information about our use of APIs and SDKs, please contact us as set forth below. 

Disclosures to Protect Us or Others. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our or others’ rights, property, or safety; (iii) to collect amounts owed to us; (iv) when we believe disclosure is necessary or appropriate to prevent financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (v) if we, in good faith, believe that disclosure is otherwise necessary or advisable.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. 

INTERNATIONAL DATA TRANSFERS. 

All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States and other countries. 

YOUR CHOICES. 

General. You may have the right to opt out of certain uses of your personal information. 

Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this Privacy Policy).

Mobile Devices. We may send you push notifications through our mobile application. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device. With your consent, we may also collect precise location information if you use our mobile application. You may opt-out of this collection by changing the settings on your mobile device.

Technologies and Personalized Advertising. If you would like to opt-out of the Technologies we employ on the Services, you may do so by blocking, disabling, or deleting them as your browser or device permits.  Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android and iOS

The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from advertisers that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asphttp://www.youronlinechoices.eu/ and www.aboutads.info/choices/

Please note you must separately opt out in each browser and on each device.

“Do Not Track”. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

INDIVIDUAL RIGHTS IN PERSONAL INFORMATION

For purposes of the California Consumer Privacy Act, Benja does not “sell” your personal information. 

In accordance with applicable law, you may have the right to: (i) obtain access to or a copy of your personal information; (ii) receive an electronic copy of personal information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); and (iii) request erasure of personal information held about you by Benja, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us as set forth below.  

We will process such requests in accordance with applicable laws. To protect your privacy, Benja will take steps to verify your identity before fulfilling your request.

If you are a California resident, you have the right not to receive discriminatory treatment by Benja for the exercise of your rights conferred by the California Consumer Privacy Act. 

DATA RETENTION. 

We retain the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. 

SECURITY OF YOUR INFORMATION. 

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by sending a notice through the Services or by sending an e-mail to you. 

THIRD PARTY WEBSITES / APPLICATIONS. 

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

CHILDREN’S INFORMATION. 

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any child’s personal information in violation of applicable law, we will promptly take steps to delete such information.

CHANGES TO OUR PRIVACY POLICY. 

We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect. 

CONTACT US.

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Benja Incorporated 

845 Market Street, #450A

San Francisco, CA 94103

support@benja.com